Privacy Policy

When using our services or interacting with our website, we may collect the following personal data: • Full name • Email address • Content of messages you send through our forms • IP address and browsing data (cookies) • Information about your device and browser We do not collect sensitive personal data such as detailed financial information, biometric data, or health information through this website.

The personal data we collect is used for the following purposes: • Responding to your information requests and inquiries • Providing guidance on government financial support programs • Sending you relevant information about our advisory services • Improving the browsing experience on our website • Complying with applicable legal and regulatory obligations • Preparing internal website usage statistics

The processing of your personal data is based on: • Your express consent when completing our contact forms • Our legitimate interest in providing you with financial advisory services • Compliance with legal obligations under current Mexican legislation Under no circumstances will we share your data with third parties without your prior authorization, unless required by a competent authority in accordance with the law.

As the owner of your personal data, you have the right to exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO rights) at any time. To exercise these rights, you may send a request to contacto@credentorix.com including: • Your full name and identification data • A clear description of the right you wish to exercise • Any document that facilitates the location of your data We will respond to your request within a maximum of 20 business days as established in the LFPDPPP.

Credentorix does not make international transfers of personal data. All collected information is stored and processed within the territory of the United Mexican States, using secure servers with up-to-date encryption protocols.

We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access, including: • SSL/TLS encryption in all communications • Restricted access to personal data only to authorized personnel • Periodic security audits • Internal policies for handling confidential information

We reserve the right to update this Privacy Policy at any time. Any modification will be published on this page with the last updated date. We recommend that you periodically review this policy to stay informed.

If you have questions about this Privacy Policy or about the processing of your personal data, you can contact us through: • Email: contacto@credentorix.com • Phone: +52 (55) 4170-8823 • Address: Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX